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Claims Product Expert at Element AI
Montreal, CA

Who we are

ElementAI offers a scalable, customizable and sustainable suite of core AI-enabled products for the world's biggest organizations. Our access to the latest AI research through our Fellow Network gives us a unique view on developing products that are able to solve the most complex business problems.

About the role

As a Claims Expert, your mission is to help design and build AI first products that will help shape the future of insurance.

What you’ll do

You will be the Claims subject matter expert and your expertise will serve as a compass to the Insurance team designing and building game changing AI products for the insurance industry.

You will be part of a globe spanning Insurance Pod where you will have the opportunity to learn from and work with our world class AI specialists.

Not only do you understand claims process inside and out, you also understand what are the challenges and pain points of claims for the industry. You are able to recognize opportunities that can be productized to solve insurance problems.

You know how to share your passion and can educate anyone on your domain of expertise.

You are at the forefront of the current trends and opportunities to innovate the insurance claims world. Ideally, you have worked for different insurance companies across different lines of business as part of claims teams and have a broad experience with different realities.

What we’re looking for

  • Passion and excitement about making a difference for insurance customers using AI
  • 5+ years of experience working in an claims team, ideally for various insurance companies and across different lines of business
  • Knowledge of claims operations and the insurance business, including notice of loss, investigation, evaluation and payment
  • Experience with both direct and agent or broker channels
  • Experience in developing, defining and optimizing claims processes
  • Experience using claims systems and technology
  • Experience in helping develop/deploy insurance technology products is a major plus
  • University degree in related field or an acceptable combination of education, training and experience
  • Completed or are working toward a Chartered Insurance Professional (CIP) designation
  • Excellent written and oral communication skills (English and French as an asset)