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IT Specialist at Netronome
Cape Town, ZA
Description
The IT Specialist position is the local on-site go-to person for end user computer hardware and software needs, network problems and office IT infrastructure, providing user support for all of the client internal tools and technologies.  This position reports directly to the Global IT Infrastructure Manager.
Responsibilities
  • Provide hands on and remote support/troubleshooting of the server room, networking equipment and individual MAC’s and Linux workstations in the various Netronome business units.
  • Support complex and highly technical equipment (servers, routers, switches, etc.) using established procedures.
  • Provide direct user support and administration for end users corporate resources, tools and applications both on the network as well as through VPN.
  • Support, maintain and repair complex and highly technical equipment (servers, routers, switches, etc.) using established procedures.
  • Responsible for the purchasing and shipment of equipment between the various Netronome business units.
  • Responsible for purchasing of server racks, the installation of the racks and the servers.
  • Work with vendors and technical support organizations to coordinate troubleshooting process for all related troubles in a timely manner.
  • Work with all business units to ensure customer facing support sites and FTP downloads are up to date with current software/firmware releases.
  • Asset management, including administrative responsibilities regarding insurance and the management of guarantees.
Requirements
The ideal candidate will have the following experience and skills: 
  • A Computer Science or Information Technology or related degree or diploma with at least two years hands-on experience.  
  • Must have an understanding of LAN/WAN/WiFi and Windows/Linux/OSX environments.
  • Proficient in scripting languages (i.e. Bash, Bourne, Shell, Python)
  • Networking Certification: CCNA (Cisco: Certified Network Associate)