Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Account Manager at Vidcode
San Francisco, CA, US

As Account Manager, you play a central role: responsible for retaining business and developing relationships with our most strategic, sophisticated clients. You will work closely with client decision-makers including superintendents of school districts, leaders of charter management organizations, and state education leaders.

 

RESPONSIBILITIES

  • Collaborate closely with Vidcode partners to design and deliver seamless and valuable experiences to clients, including participating in the development and review of client-facing materials related to data use, training, and engagement
  • Onboard new accounts to Vidcode either remotely or in-person
  • Represent Vidcode in local/regional industry events, conferences, organizations, and affiliations
  • Manage renewal cycles (including renewals tied to RFPs, school board approvals, and disparate funding sources)
  • Design and manage a coordinated system of high touch/outreach to clients spanning the full lifecycle of contract and/or subscription
  • Design and manage product rollout to clients, ensuring clients adopt new products and features
  • Manage relationships with existing accounts for customer satisfaction. Support customers as needed on their questions or concerns.
  • Upsell additional products as well as obtain referrals

 

WHO WE’RE LOOKING FOR

  • Outstanding ability to communicate, present and influence credibly and effectively at all levels of education organizations, including senior leaders, superintendents, and board members (phone, email, and in-person)
  • Extremely organized and detail oriented
  • Passion for education, particularly addressing issues of equity and computer science
  • Experience in renewal oriented account management; demonstrated track record of building client relationships, retaining accounts, and growing business
  • 1 – 3 years in a position managing clients directly

These are all added bonuses, but not necessary:

  • Professional experience working in or with large school districts, state departments of education, or other large education organizations; demonstrated savviness about the inner-workings and politics of decision making
  • Demonstrated ability to communicate and present credibly and effectively at all levels of the organization, including Superintendent, CAO, CIO, and Director level

 

BENEFITS

  • Dynamic and curious team
  • Local and national travel
  • Exciting ever-changing work
  • The ability to impact a growing team
  • Healthcare Reimbursement Arrangement (HRA)
  • 20 days paid time off per year

 

Please send a cover letter and resume.