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Sr. Sales Engineer, Named Accounts - Greater Boston / New England (REMOTE) at Carbon Black
Boston, MA, US
Why Carbon Black?

At Carbon Black, you’ll have the chance to make an impact in the ever-evolving cybersecurity space. Our advanced technology tackles even the toughest challenges and stays ahead of the latest threats.

If you want to join an agile company that’s building bleeding edge technology in the cloud, Carbon Black is the place for you. Driven by passionate people who are dedicated to making the world safer, it’s no wonder we’ve been named a “Top Place to Work” by the Boston Globe for four consecutive years. Join us!

Why You Matter

Our Sales Engineers are essential to the Carbon Black sales process and play a key role in obtaining the technical win. By providing continual support to Field Sales, our Sales Engineers are vital to building and maintaining relationships with prospects and partners. Throughout all stages of the sales process, you will be called upon to share your technical acumen around security industry best practices and the mechanics of our product security platform.

What You’ll Do

As a Senior Sales Engineer, you will contribute to our proven sales methodology and develop impactful best practices for all Sales Engineering activities. Applying your strong technical, project management, and business skills, you'll manage all aspects of the prospect evaluation process, and ensure a smooth and successful transition (externally and internally) from sales process to service delivery.

Partner with Field Sales to pursue new business opportunities and support all aspects and phases of the Carbon Black sales process
Properly scope and define evaluation goals and “Win Drivers”
Evangelize and demonstrate Carbon Black’s products via presentations and product demos.
Perform installation & training of Carbon Black products
Educate on operational and organizational aspects of implementation process
Work independently and with Carbon Black Technical Support and Engineering to ensure issues are resolved in a timely manner
Respond to technical objections and create competitive differentiation
Respond to RFI’s and RFP’s
Document evaluation progress and results in SFDC
Liaison between the field sales engineering team and the Carbon Black support, product management, and engineering teams, ensuring prompt and smooth escalation of issues, feature requests, and coordinating headquarters requests of the SE team
Support the positioning of Professional Services as a critical component to Carbon Black solutions;
Apprise Sales Engineering management of overall health of prospects (technical, organizational, operational and sponsorship)

What You’ll Bring

5+ yrs enterprise Sales Engineering experience selling into F1000
Hands-on software demonstration experience with Endpoint Security solutions / prior Security Sales Engineering experience
Expert in Windows, Linux and Mac operating systems (and relevant supporting technologies)
Proven track record securing Windows, Linux and Mac OS
Experience using software deployment and patch management tools
Knowledge of enterprise IT infrastructures and configuration; IT security technologies and best practices; the Incident Response process; Security Process/Workflow (e.g. Threat and Vulnerability Management); and Security Policy, Compliance and Audit.
Strong security VAR and MSSP partner relationships a plus.
Industry certifications such as CISSP, CISM, CISA, CEH, or MCSE a plus
BS/BA or equivalent

Who We Are

Carbon Black is the leading provider of next-generation endpoint security. Carbon Black’s Next-Generation Antivirus (NGAV) solution, Cb Defense, leverages breakthrough prevention technology, “Streaming Prevention,” to instantly see and stop cyberattacks before they execute. Cb Defense uniquely combines breakthrough prevention with market-leading detection and response into a single, lightweight agent delivered through the cloud. With more than 13 million endpoints under management, Carbon Black has more than 3,600 customers, including 30 of the Fortune 100. These customers use Carbon Black to replace legacy antivirus, lock down critical systems, hunt threats, and protect their endpoints from the most advanced cyberattacks, including non-malware attacks.

Carbon Black, Inc. is an EEO/AA employer. Carbon Black is an inclusive employer that believes in workplace equality, supports diversity, creates a welcoming environment, and respects the unique qualities each individual brings to the company.