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PreSales Solution Architect - Cloud Infrastructure - Public Sector at Mirantis
Raleigh, NC, US
Company Description

Mirantis helps enterprises move to the cloud on their terms, delivering a true cloud experience on any infrastructure, powered by Kubernetes. The company uses a unique as-a-service model empowering developers to build, share and run their applications anywhere – from public to hybrid cloud and to the edge. Mirantis serves many of the world’s leading enterprises, including Adobe, DocuSign, Reliance Jio, STC, Vodafone, and Volkswagen.

Job Description

Mirantis is adding a presales Solution Architect to our federal and public sector team!  As part of the Solution Architecture team, your work is to read between the buzzwords and lingo to identify or create solutions for complex real-world problems through technical prowess, collaboration, versatility, and creativity. You will work internally with product management, marketing, and engineering teams to define enhancements to our products, to be the voice of our customers with the most stringent requirements, and you will work in lockstep with Sales to communicate Mirantis product vision, features and value while anticipating and mitigating potential obstacles.

The Solution Architect position offers candidates expansive opportunities for professional growth across a variety of business and technology domains. You will play a key role as an individual leader in the field and contribute internally to an organizational culture that deeply values transparency, performance, development, creativity, collaboration, and trust.

Main Responsibilities

    Discover and qualify business alignment and technical fit between customer requirements and Mirantis product and services
    Define and document customer business drivers, problem statements, and technical requirements
    Position Mirantis products and services through dialog, presentation, demonstration, workshops and RFQ/RFP
    Develop solution proposals and statements of work collaboratively with Sales and the Services Deal-Desk (MSDD)
    Establish relationships as a trusted advisor to technical influencers and decision makers
    Advocate for customer needs and serve as a conduit for customer feedback inside Mirantis across Services, Product, and Support organizations
    Take ownership by getting involved in the delivery of services, technical support tickets and any area to ensure customer success
    Propose and contribute to prioritization and design for new product enhancements, features, capabilities or implementation of the same based on customer interaction and ecosystem observation in coordination with Product Management and Engineering
    Work as an individual or in collaboration with others to create targeted collateral for customer engagements
    Represent Mirantis publically - You will conduct webinars, speak at industry events, and demonstrate our products.

Desired Skills

    Practical understanding of distributed systems, software development practices, application architecture, and DevOps philosophies.
    Mastered Linux beyond fundamentals - The more knowledge you have of Linux the better. System calls, iptables rules and kernel features are the shoulders on which containerization  stands. Hands on with multiple distributions is a plus.
    Hands-on experience with:
        Open source software
        Cloud Infrastructure - OpenStack, Google Cloud Platform, Microsoft Azure or Amazon Web Services
        Microservices and/or container frameworks - Docker, Kubernetes, Mesos and adjacent technologies
        Software-defined-networking, virtualization, automated bare-metal provisioning, software-defined-storage, relational and noSQL database, identity and security engineering, architecture or design
        Automation, DevOps and CICD tooling - spinnaker, ansible, puppet, salt, terraform, vault, git, jenkins, gerrit, docker, packer, repository management etc
        NFVi, VIM, NFV orchestration (MANO) or specific VNFs
        OSS systems for infrastructure monitoring, logging and alerting

Characteristics for Success

    Contextual Communicator
        Adapts to audience personas to communicate complex concepts, whether succinct or storied
        Ability to tell a story through demonstration and whiteboarding targeted at the audience personas
    Analytical Problem Solver
        Able to creatively solve a problem with incomplete data (infer context)
        Breaks complex problems into smaller ones without losing context
        Critically thinks about what, how and why
    Individual Leader
        Does not rely on the direction of others; proactive and takes ownership
        Confident, credible, agile, responsive, takes risks
    Information Assimilator
        Rapidly acquires and applies knowledge and skill, sometimes under pressure
        Strives to understand related concepts
    Business / Sales Minded
        Understands sales processes & relationships
        Adaptable to different levels of technical sales knowledge by account executives
        Interpersonal risk taker
    Invested in Growth
        Chooses to become exceptional at something
        Learns from and persists in adversity, failure, iteration, and success


    High School diploma or equivalent required, four year college degree preferred

    Ability to obtain and maintain a Security Clearance. Already holding a Security Clearance is a plus. TS-SCI Preferred
    Previous public sector and/or federal experience preferred.
    2-5 years experience in a customer-facing technical role or 5+ years as a Senior software/infrastructure engineer or architect
    Hands-on proficiency with Linux (CLI)
    Practical understanding of IP networking (L2-L4), including route, switch, load-balancing and firewalls
    Proficiency with at least one scripting/programming language or tool (bash, python, ansible etc)
    Excellent written and verbal communication skills, including public speaking and demonstrations
    Ability to be productive in a globally-distributed team
    Ability to travel up to 50%

Additional Information

What does Mirantis offer you?

    Work with an established leader in the cloud infrastructure industry.
    Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies.
    Be a part of cutting-edge, open-source innovation.
    Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued.
    Receive a competitive compensation package with strong benefits plan and stock options.