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Sales Operations & Data Analyst at Gengo
Pasig, PH

About Gengo

Gengo Inc., a Lionbridge company is one of the world's most trusted global communications platforms offering leading edge technology solutions for machine learning and localization services to global customers. Gengo’s proprietary platform provides localization and AI training-data services delivered by a fast and efficient crowdsourced network of highly specialized contributors. With a network of 500,000 experts, Gengo provides innovative and solutions for leading industries worldwide.  

Responsibilities

You will be directly under the leadership of Gengo's Operations Manager in Manila and will work closely with senior sales members and departmental leads to administer the execution of business requirements. Daily tasks may include: 

  • Interact with a global team of skilled individuals in Mania, the US and Japan.  

  • Track weekly sales data and create sales forecasts, reports and internal data-analysis to help inform and guide future business operations.

  • Use SalesForce CRM software and other internal operations tools to identify areas for process and sales improvement

  • Working 1:1 with sales team members to share insights about their sales pipelines, close rates, lead conversions and other KPIs.

  • Create and document sales operations process so standardize our sales playbook materials

  • Create and maintain fields, views, reports and other salesforce objects and functions.

  • Perform data cleansing and database deduping, monitor data quality, Import and mass update data as needed

  • Oversee training of new and existing users on Sales tools and applications

  • Administrator onboarding and offboarding access controls for sales tools across the sales organization. 

 

Required Competencies

  • At least 3 (years) of relevant experience

  • Has immaculate attention to detail 

  • Strong quantitative / analytical skills and experience with spreadsheet tools

  • Very comfortable with technology and online applications (including Google Suites) 

  • Exposure SalesForce CRM or other comparable CRM system  

  • Excellent written and spoken English

  • Strong references from former employers and partners

  • Can work independently and also collaboratively 

  • Has experience implementing a systemized process that achieved results

  • Comfortable working cross-border with global teams across time zones