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SR Director DevOps at Synack
Redwood City, CA, US

Imagine a world dedicated to Security Without Compromise. Synack, headquartered in Silicon Valley with regional offices around the world, has protected over 100 global organizations by reducing companies’ security risk and increasing their resistance to cyber attack. How do we do this? By utilizing the world’s best and most trusted team of ethical hackers who test through our powerful and controlled platform to deliver real security without compromise. At Synack, we aren’t afraid to think outside the box or take on big challenges. Backed by top-tier venture capital firms including Kleiner Perkins Caufield & Byers, Microsoft, and Google Ventures, Synack's mission is to leverage global security talent coupled with advanced technology to help enterprises discover security vulnerabilities before they become business problems. Discover the possibilities at Synack!

Synack is seeking a Senior Director of DevOps/Infrastructure who will strategize alongside the CTO and VP of Engineering to lead the efforts to develop, maintain, and grow a stable, automated infrastructure and build and deploy pipeline. Expertise in automated infrastructure build tools such as Chef, Ansible, and Salt is required, as is knowledge of Amazon Web Services, Google Cloud or Microsoft Azure and the networking/security constructs of their Public Cloud environment. The DevOps Director role, while a management position, will require hands-on programming and iterative development for various infrastructure components including web stacks, database systems, security tools, and networking/cloud environment configurations. You will work closely with all Engineering teams to ensure proper software support, monitoring, and security policies as well as developing a thoughtful team hiring and staffing strategy that enables engineering team growth. We understand this role requires a wide breadth of experience and do not expect all candidates to possess knowledge of every tool we use -- but we do expect the motivation and ability to learn/adapt/overcome challenges with a winning attitude.

Here’s what you'll do:

  • Lead and manage the infrastructure team composed of Network Engineers, Security Engineers, IT and DevOps/Automation professionals
  • Participate in technical and functional application design meetings to ensure requirements are clearly defined and the team can deliver the necessary infrastructure support to meet deadlines
  • Work with the VP of Engineering to build and maintain a smooth SDLC that fully includes devops and infrastructure components
  • Maintain and operate the datacenter (on-premise, cloud) and associated infrastructure in accordance with documented procedures and, when necessary, craft documentation to support operational requirements
  • Orchestrate configuration management of server builds, network appliances and other infrastructure components
  • Manage vendor relationships and ensure proper support contracts are in place where necessary
  • Recruit and retain a talented team that is ready to support business infrastructure requirements as we scale the business
  • Champion infrastructure software automation projects and partner with Engineering, Product Management, and QA to define and execute on them
  • Work as a member of feature teams to deliver on the infrastructure portion of the feature/product
  • Monitor the Synack production application and address issues that arise

Here's what you'll need:

  • BA/BS degree in computer science or a related field
  • 10+ years hands-on experience in an enterprise environment deploying and supporting scalable and high availability infrastructure (Chef, Salt, Ansible)
  • 8+ years management experience
  • 5+ years experience leading infrastructure efforts in an AWS production high-traffic environment
  • Coordinate team resources to diagnose and resolve operational issues that involve hardware, storage, networking troubleshooting and infrastructure issues
  • Able to organize and delivering briefings to managers on the status of infrastructure projects/operations
  • Proficiency in budgeting, planning, scheduling, and executing projects in a timely and cost-effective manner
  • Experience with database technologies such as Postgres, MongoDB, ElasticSearch, Hadoop
  • Strong Linux or UNIX background
  • Ability to work closely with teammates to implement technology, troubleshoot and resolve issues
  • Able to design and troubleshoot networking issues 
  • Experience with virtualization technologies is a plus

It’s all hands on deck, it’s hard work, it’s winning, it’s Synack. Join us!

Synack is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.