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Global Director of Sales Engineering at GoodData
Boston, MA, US / Chicago, IL, US / New York City, NY, US

We are looking for a driven and proactive Pre-Sales leader to manage and develop our growing Sales Engineering team. The ideal candidate will understand the analytics landscape, consultative selling and managing Pre-Sales engagements-- and will continually look for ways to improve our execution. 

The focus of the role is primarily on acquisition of net new business-- roughly 80% of team effort is allocated to winning new logos and 20% to developing cross sell opportunities within our existing customer base. 

We believe that winning is a team sport. We hire leaders who encourage collaboration and innovation within the team and across the company. The Global Director of Sales Engineering should expect to closely partner with his/her counterparts in Sales and Account Management. He/she will also collaborate with Product Management, Product Marketing and Professional Services to communicate market requirements, improve our value proposition and make our customers successful.

Finally, we are looking for someone who will contribute to our strong team culture and bring a passion for mentoring and developing talent.

Background

The ideal candidate comes from a technical background, has experience leading pre sales teams and understands platform selling. We are looking for:

  • Minimum 5-7 years pre-sales experience in a similar space
  • Relevant experience in Analytics, Business Intelligence and/or Machine Learning (proficiency in SQL is advantageous)
  • Track record of team selling and creating collaborative environments
  • Developer experience is a nice-to-have
  • Comfortable with a dynamic environment -- we’re a mature startup with a lot of momentum and market experience, but still a startup

Responsibilities

  • Lead, mentor, recruit and develop a diverse and effective SE team. Create clear objectives for team members to reach sales and company goals
  • Refine and scale core sales engineering processes such as discovery, technical qualification, custom demos, workshops and proof-of-concepts.
  • Coach SEs on developing customer-facing collateral e.g. presentations, demos, proposals and solution designs.
  • Coach SEs on technical selling skills and provide constructive feedback
  • Develop internal knowledge base to enable team members to access key information such as use cases, solution designs, POCs, assets, training, etc
  • Collaborate with Sales team to create account plans and design, create and present business solutions to improve customer revenue growth.
  • Collaborate with a variety of internal functional areas to ensure solutions are implemented and supported in line with customer expectations.
  • Provide input on product development or enhancements to existing products to product management function.
  • Participate in regional industry events / organizations and represent the company as a thought leader.
  • Maintain knowledge of broader technology landscape and developments related to GoodData
  • Available for travel up to 50% of the time