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UX Designer at True Fit
Boston, MA, US

Company Overview


At True Fit, we believe when it comes to fashion, it’s all about the details. True Fit’s personalization platform is used by over 100 million registered users via strategic integrations with 250 global retail sites, representing 17,000 brands. Since 2010, we have raised $100M from top-tier venture capitalists and have built the world’s largest fashion data collective. True Fit has been named a Top Place to Work in Boston for 2018, and as we continue to grow our business and data collective, we are also growing our team! Let’s disrupt this $2 trillion industry together!


Job Summary


True Fit is looking for a talented consumer-focused UX Designer to work full time in our downtown Boston headquarters. In this role, you’ll work closely with our product management and creative team members to develop new and improved consumer experiences that drive sizing and style recommendations for the online retail sites of customers.


Our team’s mission is to connect shoppers to apparel and footwear that they will love and keep. We do this through our SaaS product, which retailers implement on their e-commerce sites and mobile apps, and through unique partnerships with organizations who are redefining the future of shopping.


You will lead user research to understand our customer’s problems, analyze product requirements, uncover consumer pain points, and explore potential opportunities all with an eye to imagine and develop experiences that will inspire and delight consumers. You will create journey maps, flow diagrams, UX prototypes and help define & pitch solutions directly to our stakeholders.


Responsibilities and Duties


Breathe life into the product vision with a user-centered design approach by:

Performing user research studies with end consumers and retail partners

Brainstorming, conceiving and sketching product features and functionality

Wireframing and prototyping newly developed user experiences

Rapidly testing and iterating on concepts

Work with internal stakeholders from across the organization to understand near term and long term business goals & objectives

Manage a variety of UX projects, from small, tactical product improvements to large initiatives

Communicate findings and decisions through presentations and written report

Qualifications and Skills


You have a minimum of 2 years work experience in user research, UX design and usability testing for a consumer-facing application

You have experience designing for both desktop and mobile applications

You are proficient in InVision and Sketch

You stay up-to-date on current design trends, themes and technologies

You create simple, beautiful solutions and have examples in your portfolio

You are self-motivated and work well with others

Why True Fit?


One size does not fit all in what you wear or your True Fit career. Everyone at True Fit has the opportunity to push their professional boundaries, while balancing personal ambitions.


Together we’ve built a tight-knit culture that’s reflected in our Glassdoor reviews; “Great people, cool product … refreshing place to work …  everyone actually works together like a team, employees are all pro-active and genuinely take pride in their work… growth potential plus culture …  management is approachable, mindful of their people … opportunity to learn/work on new technology … you are an integral part of the success of the company… the work you are doing everyday really matters and makes a difference… managers provide autonomy and trust you … really innovative company, open to share ideas to make a better product…  great culture with the right vision.”