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Collection Analyst at BrightEdge
Cleveland, OH, US
BrightEdge is currently seeking a Collection Analyst who will be responsible for cash collection for assigned portfolio of customers.  Ensuring minimum past due invoices is key to success and collecting cash faster.  Develop relationship with sales and customer is key to help achieve better collection metric.
Your Key Responsibilities:
·       Maintain an assigned account base for Collections. Follow up on all invoices in a timely manner and provide analysis for slow paying customers, disputes, and doubtful accounts. Update ERP system with collection notes, follow up dates, payment commitments, and disputes. Interface with company sales and customer success team members, as well as external customer contacts.
·       Prepare and attend weekly status update meetings with AR manager and controller.  Follow-up on actions agreed in these meetings.
·       Perform daily cash applications in NetSuite ERP. Maintain Excel files of daily cash collections.
·       Maintain case files in Sales Force related to payment advice and collection issues.
·       Complete and return Vendor forms for new customers.
·       Other tasks, as needed.
We’re Looking For:
·       Bachelor’s Degree or a commensurate level of directly related experience.
·       Strong customer service attitude with positive team spirit.
·       Demonstrated experience in a Collections.
·       Experience using NetSuite and SFDC experience preferred.
·       Intermediate knowledge of Microsoft Word, Excel, PowerPoint and Outlook experience must.
·       Ability to handle shifting priorities and demands promptly and efficiently. Utilize time management skills to manage priorities.
·       Reliable and professional individual.   
·       Strong communication and interpersonal skills.
·       Highly organized with ability to manage multiple priorities and deliver assignments on time.
About BrightEdge:
BrightEdge Technologies, Inc. ( is  privately held and the leader in cloud-based SEO and Content Performance Marketing  solutions for over 2,000 enterprise, corporate, and agency customers and 10,000 brands.  The BrightEdge platform boosts their marketing performance by streamlining, automating, and integrating search optimization, social marketing, and content performance management capabilities for its customers.  Advanced BrightEdge technology delivers visibility, executable recommendations, competitive insights, and dynamic performance metrics.  With the largest technology, sales, and customer success teams in our industry, we help customers innovate and execute to achieve superior marketing performance.