Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Backend Engineer III at Helpshift
Pune, IN
Helpshift enables companies to provide a seamless customer support experience to a mobile consumer base. We are installed on over 2 Billion devices - 1 out of every 3 smartphones in the world - and serve over 820 Million active users every month. Our platform enables ~7 Million conversations every month. You will help us build features that impact these conversations and bring immense value to the consumer. Some numbers which illustrate our scale:
• 165000 Requests per Second
• @50 ms Response time
• ~400GB data transfer every hour
• 1000+ VMs deployed at peak

What you will do in this role

    • Lead the team in developing product features that get delivered to ~0.8B monthly active users.
    • Take ownership of cross-team collaboration.
    • Design and develop features that can scale to 100K+ RPS.
    • Write design specifications, figure out test, deployment and scaling plans.
    • Tune existing systems for performance and handling failure.
    • Set standards for code quality. Identify code smells and refactoring points.
    • Mentor juniors in the team.
    • Display strong work ethics. Be a team player with a strong sense of ownership and collaboration.
    • Keep calm and learn everyday.

Projects you may work on

    • Design and build a domain specific language to define arbitrary rules.Customers will define rules to segment data into buckets, filter streams, execute actions on subsets of data.
    • Analyze Elasticsearch to identify performance bottlenecks in our queries.Come up with a plan to address these by query optimization, cluster configuration optimization, feature re-architecture.

Skills and experience we are searching for

    • Deep understanding of benchmarking systems for performance, failure detection. Knowledge of Tsung, JMeter preferred.
    • Deep understanding of the JVM and how to tune it.

Must Have

    • 5+ years of experience in the design and implementation of distributed systems at scale. Must have exposure to distributed system concepts.
    • Excellent verbal and written communication skills.
    • Knowledge of Posix compliant Operating Systems (we develop on Mac OS X and deploy on GNU/Linux).
    • Thorough knowledge of CS fundamentals: Data structures, time com-plexity of algorithms.
    • Comfortable using CLI tools for achieving day-to-day tasks.
    • Experience in writing Unit, Functional & Regression tests. Knowledge of generative testing is preferred.
    • Experience in working with any one of MongoDB, Redis, Elasticsearch, Kafka or Postgresql at scale.

Nice to Have

    • Knowledge of functional programming is a plus. (We use Clojure)
    • Experience in working with a distributed version control tool. (We use Git)
    • Experience in complex event processing and other stream processing paradigms.