Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Customer Success Specialist at CGTrader
Vilnius, LT

We are looking for a motivated problem solver who are energized by endless communications and stay positive even when challenges arise...

CGTrader is going through a period of rapid growth and expansion, and we are looking for a capable Customer Success Specialist to join the team to ensure continued excellence in solving any issues that our user face. You would be joining a hustling and bustling company at a moment when growth is really picking up, and situations develop quickly. You would be the point of communication for our users, ensuring that queries are resolved in a timely, professional manner.

Responsibilities

  • Be the hero of the day for our clients while educating and supporting them on how to utilize our platform in the best possible way
  • Be the mediator in challenging situations between our clients
  • Contribute to the financial growth of the company by upselling and helping our customers to succeed
  • Contribute to the constant platform and UI/UX improvements
  • Improve and moderate the fascinating base of our models from fraud, thefts or violence
  • Take care of our support tickets

Who you are

  • You are a people person, who likes to communicate and solve problems
  • You are fluent in business English
  • You enjoy being a part of a team and teamwork
  • You have an eye for details and love to put the dots on “i”
  • You are solution oriented and are not afraid to make decisions
  • You can multitask and handle a diverse environment
  • You already have experience in working with clients
  • You might have already worked in e-commerce and understand the fast-paced nature of the business
  • You have interest in 3D and computer graphics and are eager to dig into technical details of that (having prior knowledge is a huge plus, but not necessary)
  • You are a recent university/college graduate eager to kick-start you work career, or a motivated last year student looking for opportunities with flexible working hours.

What we offer

  • Competitive salary
  • Support towards constant learning and professional development
  • Chance to work in a global, data-driven company
  • Chance to quickly develop professionally and learn from experienced colleagues
  • Opportunity to be a part of a dynamic and fast paced startup business
  • Opportunity to deepen your knowledge in e-commerce
  • Opportunity to learn about 3D and computer graphics from the experts
  • Great atmosphere and inspiring colleagues
  • Possibility to work with clients from around the world including top companies like Microsoft, Autodesk, Adobe and others.
  • An always expanding career and development opportunities in a fast-paced start-up
  • Work in THE tech-hub of Vilnius - Vilnius Tech Park, and a park (literally) just outside the office
  • Regular small and big team-building activities
  • Animal friendly office space :)