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Systems Administrator at Schoology
New York City, NY, US

Schoology, one of the fastest growing education technology companies, brings together the best K-12 learning management system with assessment management to improve student performance, foster collaboration, and personalize learning.  Millions of students, faculty and administrators from over 60,000 K-12 schools worldwide use Schoology to advance what is possible in education.

Working at Schoology offers you a chance to help solve the most important challenges in education in an environment that’s fun, collaborative and innovative. We are looking for smart, creative individuals who are passionate about education and aren't afraid to show it.

What You'll Do:

  • Responsible for day to day administration, backup/recovery, and monitoring of network & in-house servers
  • Schedules, installs, and tests system software upgrades for client machines and servers
  • Desktop support for corporate users utilizing our ticketing system
  • Create, change, and delete user accounts per request
  • E-mail administration via G Suite
  • VoIP Phone System Support 
  • Review system, Anti-Virus, and backup logs to ensure proper security and maintenance of systems
  • Work with and communicate with end users to resolve individual issues

 Who we're looking for:

  • Knowledge of Windows Active Directory and Group Policies
  • Excellent written and verbal communication skills
  • Strong desire to continually improve yourself, your team, and the products you work on
  • Ability to work and communicate with end users
  • Strong understanding of servers and related technologies
  • Strong understanding of Mac and Windows Operating Systems
  • Understanding of Linux operating systems
  • Understanding of VMWare and virtualization technology
  • Understanding of Backup Methodologies
  • Understanding of VoIP
  • PC/Mac Imaging
  • Detail oriented and extremely comfortable continually contributing to internal wiki knowledge base
  • Strong problem solving skills
  • Previous experience with Windows networks
  • Bachelor’s degree or equivalent

Nice To Haves:

  • Experience with JIRA and Confluence
  • Knowledge of Symantec Backup Exec or Unitrends
  • G Suite
  • Microsoft or Linux certifications