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Quality Assurance Data Analyst at Bossa Nova Robotics
Pittsburgh, PA, US

Bossa Nova is the leading provider of real-time, on-shelf product data for the global retail industry. Our robots navigate the busy retail ecosystem, collecting a wealth of data that allows retailers to improve product availability, streamline operations, and create a better shopping experience. Our multidisciplinary team of robotics, artificial intelligence, and big data scientists has solved the challenges to deploy fully autonomous retail service robots and deliver actionable data in real-time.

Bossa Nova’s robots are currently deployed in 50 stores across the United States, making it the largest deployment of this kind of technology anywhere in the world.  

Job Description:

The Quality Assurance Data Analyst’s responsibilities include conducting store audits, data analysis, and comparing ground truth data with data collected from the BNR automated systems.   The role requires developing analysis techniques, reporting results, and monitoring performance and quality control plans to identify improvements.

As part of the Quality Assurance team you’ll help to ensure that the data produced by our AI models and algorithms meets the high standards of BNR as well as it customers.

The work that you perform will allow BNR to evaluate new data products as well as insure ongoing consistency of data delivered and utilized daily by our customers.

Responsibilities:

  • Work with product management to set data quality SLA’s.
  • Perform daily audits across the fleet of robots to insure quality levels are being maintained.
  • Help with the evaluation of quality during the development phases of new data products
  • Acquire data from primary (physically being in a store) or secondary data sources (images and data from the robot) and analyze results both across multiple stores, and over a period of time.
  • Identify, analyze, and interpret trends or patterns in complex data sets, including analyzing and interpreting of data (using statistical techniques), reviewing results, and providing ongoing reporting to stakeholders.
  • Work with individuals on software development teams to develop and implement data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
  • Work with customers, at both the store and corporate levels, to identify improvement opportunities, and then following through with teams to implement changes that improve store operations.
  • Support Pareto and root cause analysis on data coming from the Customers, Operations and Engineering organizations.
  • Work with cross-functional teams to help systematically improve store or system performance, for example by helping to identify systemic store problems, and develop ways to automate improvements.
  • Work with management to prioritize business and information needs.

Knowledge, Skills and Experience:

  • At least one year of experience, working with Bossanova products, or equivalent experience working at a customer facility.
  • Proven working experience as a data analyst or business data analyst, and technical expertise regarding data models, database design development, data mining and segmentation techniques.
  • Knowledge of statistics and experience using statistical packages for analyzing datasets.
  • Strong interpersonal skills, with the ability to effectively communicate across the organization, with both highly-technical and less-technical people.
  • Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Bachelor’s degree in a STEM field.

We offer a comprehensive benefits package including medical, dental, vision, PTO days, 10 company holidays, a 401(k) plan, and education assistance. And on top of all that, we also offer a variety of perks such as lunches twice a week, schedule flexibility, a stocked fridge and kitchen.

Bossa Nova Robotics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bossa Nova abides by applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.