Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Corporate Support Engineer at Inrix
Birmingham, GB

INRIX requires a Corporate Support Engineer to provide corporate (desktop / laptop) support to staff based in our Birmingham siteand remote support to users located at 6 sites throughout the UK.

 

INRIX is a leading global provider of historical, real-time and predictive traffic information, offering broad coverage, exceptional accuracy, innovative technologies and a unique approach to ensuring the success of our customers' navigation and traffic-enabled solutions.

 

The ideal candidate will be able to demonstrate a successful IT track record within an environment where quality and quantity of information is everything.  They will be looking forward to the challenge of working in a fast paced and challenging environment and will need to be organisedcreative, be able learn and apply new knowledge quickly.

 

Primary Responsibilities:

  • Corporate systems support including all user desktops / laptops, basic corporate networking support, hardware and commercial and custom software support
  • Internal customer service to all INRIX UK staff (both onsite in Birmingham and remote), plus other people visiting the office
  • Assess office-based system needs looking forwards
  • Problem response and resolution
  • Consistently look for ways to improve the end user experience and optimise their platforms to ensure efficient working environments
  • Occasional additional hours may be required
  • Joining a rota for on-call cover providing support and fixes via remote access

 

Role Requirements:

  • Proven experience with AD and Office 365 essential
  • Demonstrable experience of working with desktop / laptop PCs and fixing problems
  • Troubleshoot hardware, software and basic corporate network issues
  • Installation and configuration of Windows, MS Office and other applications as required
  • Strong written and verbal communication skills essential
  • Ability to work well as part of a team
  • Full UK driving license

 
Equality of opportunity is at the heart of our recruitment process. You’ll be judged on your suitability for the job and nothing else.