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Application Administrator - Atlassian at Bossa Nova Robotics
Mountain View, CA, US

Bossa Nova is the leading provider of real-time, on-shelf product data for the global retail industry. Our robots navigate the busy retail ecosystem, collecting a wealth of data that allows retailers to improve product availability, streamline operations, and create a better shopping experience. Our multidisciplinary team of robotics, artificial intelligence, and big data scientists has solved the challenges to deploy fully autonomous retail service robots and deliver actionable data in real-time.

Bossa Nova’s robots are currently deployed in 50 stores across the United States, making it the largest deployment of this kind of technology anywhere in the world.  

Position: Application Administrator

Location: Mountain View, CA

Reporting to the Enterprise Solutions Manager, the Application Administrator - Atlassian is an individual contributor responsible for implementing and administering technology and systems to allow our business operations to be successful. Candidates should have experience successfully setting up new systems and implementing them in a rapidly growing modern enterprise.

Responsibilities:

  • Maintenance and Administration of Atlassian Products, including Jira, Jira Service Desk, and Confluence (Cloud-based)
  • Management and administration of templates, and enforcement of business processes defined in the applications
  • Implementation of new functionality as defined by consultants and solutions managers
  • Administration of users and data in Atlassian Systems
  • Responsible for supporting, maintaining and troubleshooting existing configurations and development
  • Establish and implement best practices for system maintenance, configuration, development, testing, data integrity, etc.
  • Documentation of systems and processes related to the application
  • Implementation and management of plug-ins and third-party integrations

Requirements:

  • 2-5 years of Jira/Confluence Administration
  • Experience with cross-application integration, especially APIs
  • Excellent organizational, written and oral communication skills
  • Ability to train others

Preferred:

  • ACP-100, ACP-200, ACP-400, or ACP-500 Certification
  • Experience in DevOps and Software Engineering Environments
  • Technology industry experience
  • Bachelor’s Degree

We offer a comprehensive benefits package including medical, dental, vision, unlimited PTO days, 10 company holidays, a 401(k) plan, and education assistance. And on top of all that, we also offer a variety of perks such as lunches twice a week, schedule flexibility, a stocked fridge and kitchen.