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Solution Architect / Implementation Consultant at Venafi
United States of America

There are 2 actors on a network, people and machines. People use user names and passwords to identify and get access to machines. Machines use keys and certificates to identify and get access each other. Venafi is the inventor of the technology that secures and protects keys the most important assets of Global 5000 companies. We are Warriors!

Are you passionate about making a positive impact and protecting the world from bad guys? If so, you may be a natural Venafi Warrior!

 

How you’ll be protecting the world:

The Implementation Consultant is a technical deployment role within the Professional Services organization.

The Implementation Consultant will be responsible for getting Venafi products rapidly and effectively installed and deployed in customer environments.  This position requires regular participation in developing, leading, and presenting technical information to customers as part of the implementation. Successful deployments include assisting customers connect Venafi products to a myriad of technologies, including user directories, databases, HSMs, and the systems on which encryption certificates and keys are managed (e.g. F5, NetScaler, IIS, Apache, etc.). The Implementation Specialist will work with Venafi staff, partners, industry experts, and customers to ensure solutions are effectively deployed, problems are addressed, and customers are successful. This position offers an individual the opportunity to become a leader in the emerging space of Machine Identity Protection while building technical knowledge about a wide variety of industry technologies.

 

As an Implementation Consultant, you will:

  • Lead the installation, deployment, and configuration of Venafi products in customer environments using a combination of on-site workshops and remote meetings.
  • Effectively document system design recommendations and best-practices.
  • Work closely with customers, sales, Venafi project managers, and architects to ensure solutions meet customers' needs, keeping all parties up to date on progress and any issues that are encountered.
  • Work closely with Venafi customer support and customers to troubleshoot and resolve issues.
  • Establish and maintain effective working relationships with customers, especially technical staff.
  • Work with Venafi Product Management to ensure through feedback that Venafi products are increasingly easier to use and deploy for customers.

 

This is a remote position that will require approximately 40% travel to Venafi headquarters or customer sites.

Location is flexible; preference for major US city for ease of travel and proximity to likely customer base.

 

The ideal Warrior will be armed with:

  • A solid understanding of Public Key Infrastructure (PKI) including technology, standards, and implementations.
  • An understanding of SSH, especially the configuration and use of SSH keys for authentication.
  • IT system administration experience (systems management, networks, firewalls) in an enterprise environment.
  • Experience with user directory technologies for authentication (e.g., LDAP, Active Directory).
  • Hands-on experience with Microsoft Windows Server configuration, deployment, and troubleshooting.
  • Direct experience with Unix and Linux configuration and troubleshooting.
  • Experience writing scripts for system automation (PowerShell, Python, Linux shell, etc.)
  • Experience with technologies that heavily use TLS/SSL encryption (e.g. F5, Netscaler, IIS, Apache, WebLogic, WebSphere, etc.) desirable.
  • Demonstrated proficiency with server virtualization technologies (VMWare, HyperV)
  • Database administration (MSSQL) experience a plus.
  • Experience managing, configuring, or supporting a PKI certificate authority (especially Microsoft ADCS) is desirable.
  • A working understanding of ITIL processes and systems in an enterprise environment.
  • Experience and comfort working with sales, customers, and client end-user groups in high-pressure situations.
  • Able to prioritize and effectively manage several ongoing projects simultaneously.
  • The ability to identify potential issues early and escalate to management as appropriate.
  • Sense of urgency, self-managed, and goal-oriented attitude.
  • Proven technical troubleshooting ability.
  • Patience and listening skills.
  • Excellent presentation, verbal, and written communications skills.
  • Willingness to travel 40% within US and Canada; International travel a possibility.

 

What sets you apart?

  • 5+ years of experience working with enterprise IT environments in a system administrator or security operations role.
  • At least 1 year of experience deploying software within an enterprise environment, preferably for a software product company.
  • Previous experience in a consultative or Professional Services role a plus.
  • Experience using REST APIs through scripts or developed applications a plus.
  • Industry recognized security certifications (CISSP, GIAC, etc.) a plus.

 

While you are busy protecting the world, we will protect you!

In addition to working with the best and brightest in cybersecurity, really cool office space and competitive pay we also provide a benefit package that is in the top 1%.  This includes time-off benefits of four weeks paid vacation, eleven holidays, and a “pick your own community service day.” We offer 100% employer paid premiums for both team members and their families. That includes health, dental, and vision insurance. YES, REALLY! We offer a 401(k) with company matching, company HSA contribution, 2x’s salary employer paid life insurance and parental leave. We even offer pet insurance!