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Software Sales Operations Analyst at Univa
Toronto, Ontario, CA

The Position

Univa is currently looking for a Software Sales Operations Analyst to join the team in the Markham, Ontario office.  The ideal candidate is well organized, detail oriented, analytical and enjoys working in a fast-paced environment.  The successful candidate will improve workflows and promote efficiencies in the software sales process by ensuring data integrity and providing strong data analytics.  This position requires a high degree of accuracy and attention to detail along with a good understanding of commercial transactions for subscription-based software sales.

Key Responsibilities

  • Management and enhancement of the sales operation’s workflow
  • Primary liaison of information between sales, marketing, and finance to ensure data and system integrity in accordance with corporate governance policies
  • Responsible for building Salesforce reports, maintenance of accurate contractual data, analysis of data, and identification of financial implications
  • Enhance sales forecasting and budgeting initiatives by preparing accurate and timely data
  • Review, monitor, and measure sales metrics against forecast, budget, and sales goals
  • Support on-going and ad-hoc reporting and analysis for the Senior Leadership team
  • Provide visibility on key sales metrics by preparing standard weekly, monthly, quarterly, and annual operational reports

Required Competencies

  • High attention to detail with ability to produce quality work while meeting deadlines
  • High level of professionalism and ability to interact and collaborate with team members from various functional areas
  • Strong organization skills to prioritize and plan activities
  • Excellent oral and written communication skills
  • Demonstrated capabilities in judgement and problem solving

Education and Experience Qualifications

  • Bachelor’s degree in Business Administration, Finance or related field
  • Minimum 3 years of experience in a Sales Operations capacity or similar role with exposure to salesforce.com
  • Experience with subscription-based software contracting
  • Proficient in Microsoft Office (Word, Excel, Powerpoint)
  • Proficient in Salesforce.com CRM and CPQ with a good understanding of workflows and business rules
  • Demonstrated ability to build reports in Salesforce.com, organize and extract data, and provide meaningful analytics in Excel to assist with recommendations

Univa is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).  Accommodations are available on request for candidates taking part in all aspects of the selection process.