Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Backend Engineer - Software Artisan 1 at Helpshift
Pune, IN
Who are we?
Helpshift enables companies to provide a seamless customer support experience to a mobile consumer base. We are installed on over 2 Billion devices- 1 out of every 3 smartphones in the world - and serve over 820 Million active users every month. Our platform enables ~7 Million conversations every month. You will help us build features that impact these conversations and bring immense value to the consumer.
Some numbers
which illustrate our scale:
• 165000 Requests per Second
• @50 ms Response time
• ~400GB data transfer every hour
• 1000+ VMs deployed at peak

What you will do in this role

    • Work with the rest of the team in developing product features that get delivered to ~0.8B monthly active users.
    • Write clean code with proper test coverage.
    • Implement features that can scale to 100K+ RPS.
    • Display strong work ethics. Be a team player with a strong sense of ownership and collaboration.
    • Keep calm and learn everyday.

Projects you may work on

    • Implement a domain specific language for building bots. This enables customers to build automated conversation workflows.
    • Build a service for securely accessing conversation attachments. Ensure that this service works fast at scale.

Skills and Experience we expect: Must Have

    • Thorough knowledge of CS fundamentals: Data structures, time complexity of algorithms.
    • Excellent verbal and written communication skills.
    • Proficient in any one programming language. Preferred languages: Clojure, Python, any functional programming language, Java.
    • Comfortable using CLI tools for achieving day-to-day tasks. (we develop on Mac OS X and deploy on GNU/Linux).
    • Bachelor’s Degree in Computer Science (or equivalent).

Nice to have

    • Experience in working with a distributed version control tool. (We use Git)