Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Sales Development Representative at Helpshift
San Francisco, CA, US
Helpshift bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift’s AI-powered customer service platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Xfinity Home, Square, Target, Zynga and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers monthly.
 
At Helpshift you’ll have the opportunity to work with today’s leading Business to Consumer (B2C) brands as they begin their journey to provide the high quality experience that their customers want and need. We’re looking for self-starters to join us in revolutionizing the customer journey. If you’re excited to learn more about cutting edge technology including AI, Bots, and mobile-first asynchronous messaging, we’re the sales team for you!

About the Role

    • You will partner with the Account Executive team to develop designated territories, leveraging our prospecting strategy while also being able to think outside the box.
    • You will receive and apply both external and internal sales training to hone your skills in this job as well as to prepare you for the next step in your career.
    • On a day to day basis you will identify, qualify, and cultivate new sales leads through subscribed databases, publicly available sources such as LinkedIn, events, referrals, and follow-up calls.
    • You will schedule and conduct qualification calls for prospects in a clear and compelling way with a high degree of passion for our solutions.
    • You will achieve- and surpass!- monthly targets such as number of meetings scheduled, qualified opportunities, and weekly activities. Communication is key!
    • You will be expected to collaborate cross departmentally as well as with potential prospects and customers.

About You

    • You have a minimum of 1 year of sales experience selling Business-to-Business (B2B) solutions over the phone and through strategic emailing.
    • You seamlessly use Salesforce and Outreach, or equivalent software.
    • You have exceptional research skills resulting in the development of strong relationships with your leads.  
    • You have strong communication skills that you leverage whether crafting emails, reaching out to people over the phone, or meeting prospects in person.
    • You have prior experience successfully hitting, and exceeding monthly/quarterly goals in a metrics driven environment.
    • You consistently demonstrate your ability to manage multiple tasks with shifting priorities and varying deadlines.