Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Remote Robot Technician at Bossa Nova Robotics
Pennsylvania, US

At Bossa Nova we create service robots for the global retail industry. Our robots’ mission is to make large scale stores run efficiently by automating the collection and analysis of on-shelf inventory data. We drive autonomously through aisles, navigating safely among customers and store associates. If we were a self- driving car we’d be operating at level 5 autonomy.

Oh, we should add, it’s real, happening today, you can meet our robots in some of the world’s biggest retailers

What you will be doing:

  • Oversee robots during their autonomous operations
  • Troubleshoot errors on individual robots and document all issues within ticketing system
  • Navigate the robot in a safe and sensible manner
  • Communicate with the robot in real-time
  • Log and report any issues to relevant teams
  • Manage test issues as they occur and provide well documented data outputs

Specific Requirements:

  • Must have knowledge of command line Linux (Ubuntu preferred)
    • file tree navigation
    • using a text editor
  • Previous experience in IT support
    • writing support tickets
    • knowledge of problem management frameworks (ITIL preferred but not required)
  • Interest in learning networking skills
    • Understanding and troubleshooting routers and switches
    • Or willingness to work towards certification

General Qualifications:

  • A good mental and physical discipline to stay alert and responsive in front of a screen for several hours at a time
  • Responsible, reliable, and calm under pressure
  • Able and willing to work flexible hours and shifts - Shifts and days can change quickly, and can include weekends and holidays.
  • A testing mindset – able to support issues and suggest improvements to existing tools
  • A keen interest in technology and its advancement in society
  • Ability to adapt to change at a rapid pace as we scale with business growth.