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Processing Administrator (Business Process Coordinator II) at Nexant
Salt Lake City, UT, US

About the Job

Nexant is currently seeking a (Processing Administrator) Business Process Coordinator II to support the Energy Efficiency – Business Processing team in our Salt Lake City, UT office.  The Business Process Coordinator II will support all activities directly related to same day processing of all rebates.

 

Duties and Responsibilities

·         Manage and supervise high-volume rebate processing with high-level accuracy

·         Manage and lead all processing supervisors

·         Coach/Train on errors found to increase overall team efficiency and accuracy

·         Provide program managers and clients with program specific updates and resolve escalations

·         Create and enforce key performance indicators

·         Create daily processing plan and ensure all applications are processed same day as received and at high accuracy

·         Identify hiring needs and strategic employee placement for efficiency

·         Assign daily processing goals to ensure processing of applications same-day

·         Other duties as assigned.

 

Requirements and Preferred Qualifications

·         Must be able to work from 8:30 AM to 5:00 PM

·         Excellent communication (written & verbal) and interpersonal skills with all level of customers and company employees

·         Demonstrated higher-level skill in Microsoft 2010 Office programs, specifically Microsoft Excel and Word

·         Proven experience of success in an accuracy focused environment

·         Self-motivation and exceptional follow-through skills are a must

·         Professional writing and communication abilities

·         Must be able to pass a criminal and financial background screening.

·         A minimum of 2 years’ work experience in processing/ production environment

·         Associate’s degree preferred

Management/Leadership experience required.  Experience managing/leading Supervisors preferred.  

 

Salary and Benefits (U.S.)

Nexant offers competitive salaries based on candidate's qualifications. Nexant also offers three weeks paid vacation per year, eleven paid holidays per year, a 401(k) plan with employee matching funds and an overall comprehensive benefits package.

 

About Nexant

Nexant is a globally recognized software, consulting and services leader that provides innovative solutions to utilities, energy enterprises, chemical companies and government entities worldwide. Founded in 2000 and headquartered in San Francisco, Nexant and its 500+ employees work from 26 global offices providing deep technical expertise and regional knowledge to improve customer engagement, boost operational efficiency, reduce costs and achieve superior business results.

Nexant supports clients through four distinct business units:

  • Nexant Energy Software has developed and commercialized a number of industry-leading software platforms and applications, including Nexant iEnergy®, Nexant Grid360™, and Nexant iHedge®
  • Nexant Utility Services works with clients to drive customer energy savings, ensure cost-effective program design, implementation and management, and promote customer engagement
  • Nexant Energy & Chemicals Advisory provides strategic planning, project development, competitor analysis, market and price forecasting, and NexantThinking™, a subscription program and online product portal .
  • Nexant Government Services works with US government partners, international development agencies, and international financial institutions to assist developing countries with their energy sector policies, institutions, infrastructure development, financing and efficient operations.

 

Every day, Nexant employees partner with customers to reimagine the world we live in and create a more sustainable energy tomorrow.

 

 

Nexant, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.