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Solutions Architect - West at Synack
Redwood City, CA, US / San Francisco, CA, US

Imagine a world dedicated to Security Without Compromise. Synack, headquartered in Silicon Valley with regional offices around the world, has protected over 100 global organizations by reducing companies’ security risk and increasing their resistance to cyber attack. How do we do this? By utilizing the world’s best and most trusted team of ethical hackers who test through our powerful and controlled platform to deliver real security without compromise. At Synack, we aren’t afraid to think outside the box or take on big challenges. Backed by top-tier venture capital firms including Kleiner Perkins Caufield & Byers, Microsoft, and Google Ventures, Synack's mission is to leverage global security talent coupled with advanced technology to help enterprises discover security vulnerabilities before they become business problems.Discover the possibilities at Synack!

As a Solutions Architect  supporting the US West region, you will work independently as a key member of the sales team, providing technical product expertise in building the appropriate solution for potential and existing clients.  In this role, you will be a high impact, go-to technical resource who is an early touch point for customers, establishing Synack as an innovative technical leader for enterprises. In addition to setting the foundation for what makes a strong technical partnership between Synack and client, you will field questions related to vulnerability discovery, management and remediation, Synack’s technology and processes, and integration of Synack into existing workflows.


In this role, you will:

  • Have outstanding relevant technical competencies coupled with a consultative mindset to gather requirements, understand customer needs and influence internal stakeholders
  • Deliver comprehensive pre-sales technical engagement planning, including:
  • Understanding the digital attack surface and value at risk
  • Performing black and gray box surveys of applications and networks
  • Documenting and reporting survey findings with customers and internal stakeholders
  • Leveraging findings to create technical proposals
  • Provide support during prospect meetings by leading product demonstrations with content that adds value in the context of solving customer’s business problems
  • Develop an understanding of the prospect by asking thoughtful questions about:
  • Their digital attack surface and value at risk
  • Their existing vulnerability programs, tools and methods
  • Their security program, including ERM requirements and goals
  • Work independently with little guidance and provide any/all technical product expertise in building the appropriate solution for the prospect
  • Partner with the internal stakeholders to develop and execute key account development plans
  • Have excellent communication skills, both written and verbal


To succeed in this role you need:

  • 4+ years of experience in technical sales support or similar experience
  • Bachelor’s degree preferred
  • Experience in vulnerability discovery, management and remediation:
    • OWASP, CVSS, CVE, pen testing, automated scanning
    • The strengths and weaknesses of various approaches
  • Experience with vulnerability management and associated business workflows
  • The ability to build strong relationships and trust with customers to help advance deals
  • The ability to understand and articulate both the value proposition and technical advantages of Synack’s solution
  • Outstanding presentation skills and a compelling, professional communication style in written responses to emails, RFPs, white papers, and report submittals
  • Excellent time management, multi-tasking, prioritization skills and ability to manage multiple concurrent projects
  • Impeccable follow up skills - dropping the ball is not your thing


Desired Skills:

  • Relevant industry certifications (e.g. Network+, Security+, CISA, CEH, CISSP)
  • Compliance and audit familiarity (PCI, ISO 27001, SOC 1, SOC 2)


It’s all hands on deck, it’s hard work, it’s winning, it’s Synack.


Synack is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.