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Principal Technical Trainer at Carbon Black

Why You Matter

We're looking for a Technical Trainer with a demonstrated understanding of security technologies and best practices, incident response methodology, and digital forensics and proficiency in Windows, Linux, and IT technologies. Customers are rapidly adopting Carbon Black’s products as a way to improve their cyber security posture. To do that effectively, they need training, and not just a couple of PowerPoint slides and a long lecture. We develop and deliver highly technical courses with extensive hands-on labs, online courses that can be accessed 24x7, and self-paced labs that get customers deep into Carbon Black’s technologies. 

By joining Carbon Black as a Technical Trainer, you will be responsible virtual and onsite classroom delivery. We’ve experienced growth and demand for a wide range of training materials, and our courses have a direct, positive impact on our customers, partners, and employees around the globe.

What You'll Do

  • Deliver and facilitate product training without supervision.
  • Lead training using approved materials to comprehensively cover the course material without significant variation so as to ensure a consistent customer experience.
  • Coach participants through lab exercises and troubleshoot any issues that arise.
  • Travel, as needed, for onsite, private training classes.
  • Learn new features and training materials that correspond with each major product release.
  • Contribute toward departmental blogs, postings, and promotion.


What You'll Bring

  • BA/BS in Computer Science
  • 3 years proven experience with incident response and forensics / cybersecurity and security technologies. 
  • Desired certifications:

CISSP: Certified Information Systems Security Professional

CEH: Certified Ethical Hacker

CISM: Certified Information Security Manager

GIAC: Global Information Assurance Certification

  • Technical knowledge: enterprise IT infrastructures, configuration, and management; knowledge of Linux and Windows operating systems; virtualization technologies; Python programming, SQL, and SYSLOG
  • Exposure to Mac environments and supporting technologies/products
  • Familiarity with virtual classroom platforms such as WebEx or GoToMeeting, and learning management systems, such as Moodle
  • Ability to handle/manage multiple simultaneous engagements across different time zones
  • Willingness to travel up to 20%
  • Fluency in foreign languages a plus


This is a position suitable for someone with hands-on cybersecurity experience looking to build their career in technical training delivery. The ideal candidate would have a demonstrated understanding of security technologies and best practices, incident response methodology, and digital forensics along with proficiency in Windows, Linux, and IT technologies. A strong desire for success and a positive demeanor are essential to this job.

Why you should join us

Carbon Black is a leader in endpoint security dedicated to keeping the world safe from cyberattacks. With more than 5,000 customers—including 34 of the Fortune 100—the opportunities here are massive and exciting.



With 1,200+ employees, offices across the world, and the best-of-the-best tools for collaboration from anywhere, now is an ideal time to become part of the CB Team. See where you fit best at