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Manager, EMEA Sales Development Representatives at Urban Airship
London, GB

You are an experienced, energetic Sales Manager who has a proven track record training, coaching and leading teams to succeed. You have a strong background in sales development including experience writing multitouch sequences, split testing different approaches, and making data-driven decisions. In addition, you have success working collaboratively across Sales and Marketing teams to increase sales in an ever-changing market.

You will be responsible for managing and developing our EMEA team of 12-15 Sales Development Representatives who are running our global account-based sales development playbook. You will work as a day-to-day to coach and develops SDR’s skills in prospect-research, call planning, call execution, sales-skills, and business processes.


  • Develop Sales Development Representatives into sales-ready candidates for further development within the organization
  • Monitor reporting on defined daily, weekly and monthly metrics to the Director, Global Sales Development
  • Motivate individuals on the SDR team to exceed objectives through coaching, regular broadcast of results, and leadership
  • Work with Sales and Marketing Operations to identify, and implement recommendations for improvement in the areas of SDR efficiency, tools and productivity
  • Building internal relationships with key constituents, including Sales, Product, Marketing and Operations teams
  • Work closely with Marketing on defining campaign follow-up and reporting

Skills and Experience:

  • Five plus years of experience in Software Sales or Marketing lead-generation/Sales Development/Business Development Management
  • Consistent proven track record of over achievement of quota expectations
  • Outstanding communication, organizational and time-management skills
  • Experience writing sales content that compels prospects to reply as part of multitouch sequences.
  • Proven analytical skills and ability to communicate information effectively to the team
  • Proven track record of developing solutions and driving pipeline

About Us

Urban Airship is the worldwide leader in mobile app engagement technology, powering highly contextual experiences across smartphones, tablets, wearables and other connected devices. Our solutions simplify all aspects of cross-platform notification and in-app message delivery, from real-time automation and mobile campaign management, to location and beacon proximity targeting.