Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

UX Researcher at Kinduct
Halifax, CA
KINDUCT Technologies (www.kinduct.com) is a leading data and analytics software provider that is changing the way information shapes human performance. KINDUCT’s highly secure, cloud-based platform allows sports, health and wellness organizations to spend less time managing their data and more time using it to inform decisions, promote constant improvements and produce exceptional results. KINDUCT is the software provider of choice for many world-leading professional and elite sports organizations across the NFL, NBA, MLB, NHL, MLS, and other professional and elite leagues. A number of KINDUCT clients are world champions in their sport. KINDUCT’s investors include Intel Capital, CFFI Ventures Inc., and Elysian Park Ventures.
 
At KINDUCT we offer:
Flexible working hours in an innovative and exciting industry
Health and Wellness Allowance
Parking or Transit Stipend
Extra Holiday Days
Never less than 15 days of vacation, even in your first year
Ample paid sick days
Health, Dental, Vision and complementary health - shared benefits coverage
Located at beautiful Purdy’s Wharf with access to many convenient amenities
Two blow out company events per year
A games room with a pool table and ping pong gear
A collaboration and relation space with three TV’s to enjoy the latest game as you relax with your view of the harbour
Many “Fun Factory” planned ongoing initiatives to pump up the Fun Factor
A collaborative, diverse and team focused environment that supports your growth as a professional all while ensuring we laugh the way!
 
Your Opportunity
The UX Researcher aims to gather information from users by way of a variety qualitative and quantitative methods, including online analytic tools, user interviews, usability testing, A/B testing, etc. The UX Researcher will analyze the information gathered and synthesize that data in order to improve usability and move our products forward. Working closely with the product management and client success teams to understand project requirements and the needs and goals of our end users, the UX Researcher will apply a methodical approach to how we: 1) gather data 2) analyze data 3) recommend solutions 4) validate 5) improve.
 

Responsibilities

    • Collaborate with product teams to define and prioritize high-impact research aimed at improving user experience;
    • Deliver UX insights that evaluate designs and fuel ideation;
    • Use various quantitative and qualitative research methods to evaluate all aspects of the end-user’s interaction with our products;
    • Use data visualization tools to communicate findings and recommendations to key internal stakeholders;
    • Develop user flows and low fidelity wireframes to evaluate interaction with the product to inform design improvements;
    • Define high-level interaction experience, site architecture and navigation, as well as design user flows and experience;
    • Lead and/or participate in target audience needs analysis and usability testing;
    • Collaborate with the technical team to ensure our product is complete, usable, accessible, and responsive;
    • Map out the structure of content and system to accomplish the goals defined by key stakeholders;
    • Collaborate with internal stakeholders to ensure that the copy is appropriate and provides proper context.

Technical Competencies

    • 3-5 years directly related experience;
    • Demonstrated wire-framing and qualitative research skills;
    • Excellent oral and written communication skills including presentation skills, market research, report writing and facilitation;
    • Demonstrated skill in wire-framing software, heat map software, as well as graphic design software like Adobe Creative Suite, InVision, Sketch, and HotJar;
    • Demonstrated skill in analytics software (i.e. Google Analytics);
    • Working experience within an Agile Software Development Framework, particularly Scrum methodologies;
    • Experience with Atlassian tools including, but not limited to, JIRA Software, JIRA Service Desk, and Confluence;
    • Energetic, positive, motivational leader and creative problem solver with willingness and confidence to speak directly with clients;
    • Great relationship management amongst teams and individuals.

Behavioural Competencies

    • Takes initiative with seeking out tasks, communication, and updating status;
    • Ability to prioritize, multi-task, and perform effectively under pressure;
    • Be willing to ask for assistance when roadblocks impede progress;
    • Ability to define requirements and manage tasks with multiple deadlines under minimal supervision;
    • Display reliability, integrity and trustworthiness;
    • Possess strong analytical and problem solving skills;
    • Display creative and innovative thinking;
    • Display a commitment to learning;
    • Show exceptional attention to detail;
    • Show a commitment to health and wellness;
    • Acceptance of differences in team members and a strong commitment to teamwork, cooperation and healthy behaviours;