Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

IT Desktop Administrator at Big Switch
Santa Clara, CA, US

Essential Functions & Responsibilities include but are not limited to:

  • Setting up accounts for new employees

  • Monitoring, responding to and resolving Service Desk case

  • Updating inventory records via IT Asset Management System

  • Providing desktop support for mixed operating system environment including Windows 10, Linux and MAC

  • Repairing and replacing equipment as necessary (Laptops, Desktops, Printers, etc)

  • Securing hardware and software (Laptops, Desktops, Toner,  etc.)

  • Configuring systems for new employees

  • Fulfilling regular health checks of desktop systems

  • Complete general desktop and network troubleshooting

  • Execute Active Directory tasks such as password resets, security groups

  • Perform Office 365 and G Suite administrative tasks

  • Maintain local conference rooms and manage video conferencing systems and other supporting equipment (TVs, projectors, phone)

  • Receive and troubleshoot all incoming technical issues related to remote locations and corporate offices

  • Excellent communication skills

  • Good understanding of Single Sign-on(SSO), Enterprise WiFi, VoIP, VPN, and basic L2/L3 networking

  • Documenting the troubleshooting process and procedures

  • Performing other duties as assigned

  • Bachelor’s degree in Computer Science or equivalent, plus at least three (3) years of experience in the networking industry

  • Ability to work collaboratively with cross-functional teams

Working Conditions:

This position will be based out of our office in Santa Clara.

ABOUT BIG SWITCH NETWORKS

Big Switch Networks is the market leader in open software-defined networking solutions for enterprises. Leading international banks and high-tech companies are using our open SDN architecture to build their next-generation data centers. Based in Mountain View and funded by some of the best venture capital firms in Silicon Valley, the Big Switch Networks team comprises industry veterans who led the SDN revolution, renowned experts in virtualization and networking, and researchers from Stanford University.  For more information visit www.bigswitch.com.

Big Switch Networks, Inc is an equal employment opportunity employer and is committed to a proactive program of affirmative action and diversity development. Big Switch Networks, provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, disability, marital status, military, veteran or VEVRAA protected veteran status, or any other category protected by federal, state, and local laws.

The "EEO is the Law" poster can be viewed here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf.