Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Senior Software Support Engineer– German speaking at Bromium
Cambridge, GB

Position Summary:

This is a fantastic opportunity for an experienced Senior Software Support Engineer to join an established software security company. You will be based in our offices in Cambridge which is just a 10-minute walk from the train station. 
You will be an important part of a small team, so you will have the chance to make a real difference. This is an exciting and often challenging role with excellent growth opportunities for the right candidate.
Our ideal candidate will have a passion for customer satisfaction and excellent technical and time management skills. You’ll work well within a team but will be able to work through hard problems independently and have a self-motivated enthusiasm for continuous learning.

 


The important criteria for joining our support team are:

• Good analytical skills, demonstrating the ability to break down complex problems and a desire to get to the bottom of things.
• Rich technical skills and passionate about new technology and the tech industry.
• Detail-oriented, diligent and with the ability to multi-task and follow through on multiple cases.
• Confidence to operate in a customer facing role, with excellent communication skills.
• Ability to work with minimal direction, pick up new concepts and technologies quickly are highly desirable.

 


Job Responsibilities:

• Exposure to a wide range of technologies.
• Spearheading new projects and initiatives through to completion.
• Responsibility for customer-facing support of pre-sales prospects, customers and partners.
• Serving as a Bromium expert educating customers on best practices.
• Communicating with customers and assisting with software support issues via e-mail and remote conference calls.
• Documenting your work.

Job Requirements:

• Prior experience troubleshooting and maintaining Windows Operating environments. 
• Knowledge of enterprise endpoint deployment tools.
• Solid understanding of networks and networking protocols.
• Solid understanding of virtualization products and concepts.

• Fluency in German and English languages, both spoken and written

 


The following skills and attributes are a plus:

• Bachelor’s degree in Computer Science/Engineering or related technical degree or equivalent.
• Experience deploying, configuring and/or supporting endpoint security products.