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UX Researcher Intern at Venafi
Salt Lake City, UT, US

The Opportunity  

Venafi is a rapidly growing cyber security organization, and the leader in managing, securing and protecting Machine Identities, the cryptographic keys and digital certificates that every organization depends on to improve security, increase operational efficiency and achieve better compliance. Due to our fast growth, Venafi is looking for a highly motivated User Experience Research Intern to assist the User Experience team in uncovering actionable user research insights that improve the user experience and drive product value. You’ll work directly with User Experience Designers, Product Managers, and Researchers to help create innovative products that users love.  

Job Responsibilities:      

  • Work with existing data and projects to create hypotheses and analysis plans
  • Work with in-house researcher to uncover user problems and test proposed solutions
  • Design and conduct user studies of current and in-development product lines with a focus on uncovering user behaviors, motivations, and requirements
  • Concisely summarize research findings and generate actionable recommendations
  • Report back to team members and stake holders
  • Create and conduct written reports and oral presentations of research findings

Required Skills & Knowledge:  

  • Currently enrolled in Bachelors or Graduate degree program in Human-Computer Interaction, Psychology, Human Factors, Statistics or other related program
  • Basic understanding of User Experience design principles
  • Basic knowledge of user-research methodologies (interviews, survey design, etc.)
  • Ability to collaborate with others in person and remotely
  • Experience using statistical software
  • Excellent communication skills
  • Excellent organization and time management, especially for multiple ongoing projects

Preferred Experience:

  • Experience in any of the following languages and software:
    • HTML/CSS
    • Javascript
    • R
    • Python
    • IBM SPSS/ SAS / MATLAB/ R Studio
    • Google Forms/ Survey Monkey/ Qualtrics/ TypeForm
  • Experience conducting qualitative interviews



About Venafi  

Venafi is the cybersecurity market leader in machine identity protection, securing machine-to-machine connections and communications. Venafi protects machine identity types by orchestrating cryptographic keys and digital certificates for SSL/TLS, IoT, mobile and SSH. Venafi provides global visibility of machine identities and the risks associated with them for the extended enterprise—on premises, mobile, virtual, cloud and IoT — at machine speed and scale. 
Venafi puts this intelligence into action with automated remediation that reduces the security and availability risks connected with weak or compromised machine identities while safeguarding the flow of information to trusted machines and preventing communication with machines that are not trusted. Internally, we have an exceptional culture built around our core values comprised of honesty, transparency, leading by example, awareness, risk taking, and team before self.