Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Client Onboarding Manager at BrightEdge
Cleveland, OH, US
As the industry pioneer behind Content Performance Marketing, BrightEdge has thoroughly redefined the concept of search engine optimization (SEO) by developing an award-winning platform that precisely measures and optimizes marketing content across online channels. Our cloud-based platform is powered by big data analysis that allows our customers to plan, optimize, and measure campaigns based on real-time content performance. BrightEdge has emerged as the leading international provider of cloud-based SEO Enterprise solutions due to its dynamic and results oriented entrepreneurial culture.
 
About the Role:
 
As a Client On-boarding Manager, you will provide training to our new customers. You will be responsible for presenting and educating new customers on platform best practices.

What You Will Do:

    • Empower and train customers to use BrightEdge platform and powerful features as efficiently as possible
    • Help improve customers' product knowledge and offer guidance on best practices to ensure adoption and success
    • Deliver on-boarding programs and materials
    • Understand and document client stakeholder roles & hierarchy within a detailed account to ensure successful transitions to the Customer Success Manager team after on-boarding

What it Takes to be Successful:

    • A Bachelors degree is required
    • 1+ years’ experience working in a Marketing Technology environment
    • Exceptional customer service skills
    • Customer-facing training experience a plus
    • Experience working with Adobe Analytics or Google Analytics is a plus

Benefits & Perks:

    • Competitive salary with stock options
    • Medical PPO or HMO, Dental, and Vision Insurance
    • 401K and Financial Planning
    • Team networking and social events
    • Friday Lunches
    • Stocked Kitchens
 
 
About BrightEdge
 
BrightEdge Technologies, Inc. (www.BrightEdge.com) is privately held and the leader in cloud-based SEO and Content Performance Marketing solutions for over 1200 enterprise, corporate, and agency customers and 9000 brands. The BrightEdge platform boosts their marketing performance by streamlining, automating, and integrating search optimization, social marketing, and content performance management capabilities for its customers. Advanced BrightEdge technology delivers visibility, executable recommendations, competitive insights, and dynamic performance metrics. With the largest technology, sales, and customer success teams in our industry, we help customers innovate and execute to achieve superior marketing performance