Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Enterprise Account Executive - London at Helpshift
London, GB
Helpshift’s Enterprise Account Executive is a team player excited about the opportunity to join a growing startup. This individual will close new business and ensure customer success in key accounts across verticals, playing a vital role for securing our dominant position in the market.  The successful Enterprise Account Executive is focused on building consultative relationships at all levels. They must be a strategic thinker with exceptional prospecting skills, high energy and a structured solution selling process. 

Responsibilities

    • Identify, uncover, and develop account opportunities.
    • Become an expert on Helpshift’s products and conduct discovery calls, presentations, and demos with prospects and customers
    • Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
    • Direct, manage and lead the strategy of other pursuit team members, company resources, and partners throughout the sales cycle.
    • Excellent ability to properly qualify projects to maximize an efficient sales cycle.
    • Develop and deliver custom sales presentations and demonstrations.
    • Choreograph and conduct on-site assessments of customer requirements and needs.
    • Build and leverage relationships with our Partners to ensure the successful implementation of Helpshift.
    • Exceed activity, pipeline, and revenue goals on a quarterly basis.

Requirements

    • Min 7+ years of experience selling solutions to the enterprise with an emphasis on SaaS and B2B in a larger enterprise and fortune level environment and carrying a quota greater than $1M.
    • Successful background in complex, executive-level sales processes
    • Closing multiple million dollar deals is strongly preferred
Helpshift is the pioneer of the in-app mobile support experience that powers some of the world’s most recognized brands like Microsoft, Supercell, Zynga, Wordpress, and Flipboard.  Being embedded in an app gives Helpshift the power to gather customer’s experience data and use that to power algorithms to provide real-time, highly personalized and high quality customer service where the trivial issues can be solved by machines through AI while more complex issues can be seamlessly handed off to human agents. Helpshift powers over 3,500 mobile applications with native, in-app service, representing over 2B mobile users, powering over 100 million Customer Support conversations a month.