Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Office Manager/Facilities Coordinator at Urban Airship
San Francisco, CA, US

Reporting to the Director, Procurement & Real Estate and based at the Urban Airship, San Francisco, CA office, this position plays a key role in helping create a functional and enjoyable work environment for our employees.  This role is responsible for assisting with the day to day office operations and ensuring that our employees have a great workplace experience.

About You

  • A love of technology
  • A need to create and maintain elegant solutions to corporate IT needs
  • Enjoyment in organizing and making things "run flawlessly"
  • Can-do attitude:  you may not know the answer, but you can find it
  • Ability to act independently, at the same time knowing when to ask questions 
  • The ability to put yourself in the shoes of both end users and management
  • A positive attitude at all times to helping people

About the Job

Building Operations/Maintenance

  • Survey the office for items that need repair (lights, furniture, signage, etc.), tidy up the office, stock office supplies, check machines to make sure they are working properly
  • Monitor snacks/beverages to make sure they are fully stocked
  • Work to ensure kitchen and office spaces are clean and tidy
  • Diagnose issues the arise and determine the right vendor to get the issues fixed
  • Assist with desk moves, relocating equipment to a new spot
  • Light troubleshooting of printers, headsets and any other equipment that is having issues
  • Help set up furniture & food for events/meetings
  • Refill & maintain coffee machines daily
  • Welcome guests, customers, and having them sign in, then escorting them to where they need to be
  • Maintaining the server room, keeping it organized and clean
  • Managing the office mail and shipments
  • Assist in maintaining that the alarm systems and video systems are operational

New hire support

  • Setting up new hires with computer equipment and ensuring they have everything they need on their first day
  • Update seating chart on weekly basis & add new hires to seating chart/work order system.

Meeting and AV assistance

  • Ensure AV for meetings using Zoom Software is operational, troubleshoot when issues arise.
  • Survey conference rooms to ensure equipment is working properly, may require tasks to replace or repair equipment
  • Maintain facilities work order system, ensuring all items get done and closing out pending completed tickets
  • Inventory of computer equipment
  • Inventory and ordering of office supplies
  • Receive complaints, feedback or suggestions from employees and relay to Facilities team lead for consideration
  • Update spreadsheets for expenses and service logs for each vendor/delivery company

Minimum qualifications and requirements

  • 2-5 years of experience managing an office of multiple employees
  • 2-5 years of experience in a facilities or workplace related role
  • Must be able to work independently with little direction to solve problems while remaining professional and positive at all times.
  • Must be able to build and maintain a positive team environment.
  • Organized and detail oriented.
  • Must have excellent communication skills (oral and written) to effectively work with all levels of staff.

Physical Demands:

The physical demands are representative of an employee to successfully perform the essential functions of the job.

  • Reaching: extending hand(s) and arm(s) in any direction.
  • Standing and walking: particularly for sustained periods of time.
  • Stooping and/or kneeling
  • Climb: ladders and stairs.
  • Lifting: raising objects ranging from 1lb – 50lbs. from a lower to a higher position or moving objects horizontally from position-to-position.
  • While performing the duties of this job, the employee is regularly required to walk and sit at a desk, read and comprehend, reason and analyze, use fine finger movements, see, talk and hear.