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Professional Services Principal Consultant at Venafi
Austin, TX, US

The Opportunity:

The Professional Services Principal Consultant works as a customer-focused trusted advisor within the Professional Services organization. The Principal Consultant will expertly navigate complex IT implementations and organizations to help customers successfully achieve a mature Machine Identity Protection strategy using the Venafi Trust Protection Platform.  In addition to in-depth experience with Public Key Infrastructure (PKI) and SSH key management, the successful candidate will have experience with a wide variety of technologies commonly used in enterprise IT systems including user directories, databases, HSMs, load-balancers, web-servers, etc.

 

The ability to develop strategies for automation, including script development (especially PowerShell) to leverage REST API frameworks is required. Also, experience working with major cloud providers (AWS, Azure, Google) as well as technologies common to DevOps (Docker, Hashicorp Vault, Kubernetes, Ansible, Chef, Puppet, Saltstack, etc.) are necessary to ensure customer success in securing Machine Identities in this space.

 

This position offers an individual the opportunity to become a leader in the emerging space of Machine Identity Protection while leveraging existing technical knowledge about a wide variety of industry technologies. This is a remote position that will require approximately 30% travel to Venafi headquarters or customer sites.


Key Result Areas:

  • Serve as a subject matter expert regarding Machine Identity Protection using the Venafi Trust Protection Platform for customers and internal teams.
  • Lead the design, strategy, and adoption of Venafi products in customer environments.
  • Identify and document best-practices, especially in areas of expertise regarding DevOps and Cloud integrations.
  • Identify and design repeatable designs for deployments of Venafi Trust Protection Platform.
  • Produce re-usable scripts and utilities that help the entire team execute more efficiently and effectively.
  • Work closely with customers, sales, Venafi project managers, and architects to ensure solutions meet customers' needs, keeping all parties up to date on progress and any issues that are encountered.
  • Work closely with Venafi customer support and customers to troubleshoot and resolve issues.
  • Establish and maintain effective working relationships with customers at all levels.
  • Work with Venafi Product Management to ensure through feedback that Venafi products are increasingly easier to use and deploy for customers.

 

Minimum Skills and Experience required:

  • An expert understanding of Public Key Infrastructure (PKI) including technology, standards, and implementations.
  • Experience implementing multi-tier PKI solutions for enterprise customers including design, implementation and support.
  • Demonstrated ability to write reusable scripts/utilities for system automation (PowerShell, Python, Linux shell, etc.)
  • Experience using Docker, Kubernetes, and Hashicorp Vault (or similar DevOps tools)
  • Direct working experience with cloud technologies (Amazon AWS, Microsoft Azure, or Google Cloud)
  • An understanding of SSH, especially the configuration and use of SSH keys for authentication.
  • IT system administration experience (systems management, networks, firewalls) in an enterprise environment.
  • Experience with user directory technologies for authentication (e.g., LDAP, Active Directory).
  • Hands-on experience with Microsoft Windows Server configuration, deployment, and troubleshooting.
  • Direct experience with Unix and Linux configuration and troubleshooting.
  • Experience with technologies that heavily use TLS/SSL encryption (e.g. F5, Netscaler, IIS, Apache, WebLogic, WebSphere, etc.) desirable.
  • Demonstrated proficiency with server virtualization technologies (VMWare, HyperV)
  • Database administration (MSSQL) experience, especially installation, configuration, and management.
  • A working understanding of ITIL processes and systems in an enterprise environment.
  • Experience and comfort working with sales, customers, and client end-user groups in high-pressure situations.
  • Able to prioritize and effectively manage several ongoing projects simultaneously.
  • The ability to identify potential issues early and escalate to management as appropriate.
  • Sense of urgency, self-managed, and goal-oriented attitude.
  • Proven technical troubleshooting ability.
  • Patience and listening skills.
  • Excellent presentation, verbal, and written communications skills.
  • Willingness to travel 30% within US and Canada; International travel a possibility.
  • Location is flexible; preference for major US city for ease of travel and proximity to likely customer base.

 

What sets you apart:

  • 10+ years of experience working with enterprise IT environments in a PKI, Identity Access Management, or security role.
  • At least 1 year of experience deploying software within an enterprise environment, preferably for a software product company.
  • Previous experience in a consultative or Professional Services role a plus.
  • Industry recognized security certifications (CISSP, GIAC, etc.) a plus.

 

About Venafi:

Venafi is the cybersecurity market leader in machine identity protection, securing machine-to-machine connections and communications. Venafi protects machine identity types by orchestrating cryptographic keys and digital certificates for SSL/TLS, IoT, mobile and SSH. Venafi provides global visibility of machine identities and the risks associated with them for the extended enterprise—on premises, mobile, virtual, cloud and IoT — at machine speed and scale.

Venafi puts this intelligence into action with automated remediation that reduces the security and availability risks connected with weak or compromised machine identities while safeguarding the flow of information to trusted machines and preventing communication with machines that are not trusted. Internally, we have an exceptional culture built around our core values comprised of honesty, transparency, leading by example, awareness, risk taking, and team before self.

Come join us!