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Product Documentation Specialist at Spotinst
Tel Aviv, IL

About The Position

Spotinst is a unique company - young, highly technological & fast-growing, aiming towards building the next big thing in the Cloud Computing market.

We are looking for a tech-loving Documentation Specialist who has proven experience documenting complex topics in English, to join Spotinst Product team.

As a Documentation Specialist, you will receive raw documentation from the Spotinst's departments and you will be responsible for creating a common professional language and updating the documentation in the right places in a timely manner! You will collaborate with Product Managers, R&D, and Costumer Success to make our product accessible.

You will need to demonstrate a keen understanding of our platform, as well as an ability to translate that knowledge into clear and effective content.

Responsibilities:

  • Work closely with the Product, Sales, Marketing, CS and R&D teams to update the documentation of upcoming product features
  • Research, write, maintain, and publish high-quality content, and ensure material is accessible and available to customers
  • Plan, develop, organize, write and edit blogs, news letters, operational procedures and manuals
  • Design the content strategy for new product capabilities
  • Create client-facing tutorials and presentations to document more complex topics.
  • Coordinate with various teams to identify content needs and advise on content development and design

Requirements

  • Excellent English, extremely strong writing and verbal skills
  • Fluent Hebrew
  • 3+ years of experience documenting complex platforms in English
  • Ability to write content that clearly communicates complex technical topics to customers
  • Ability to research, develop, write, and edit effective content with a focus on the intended audience
  • Highly organized with acute attention to detail
  • Passionate about delivering high-quality content to customers
  • Experience working in global SaaS organizations - an advantage
  • Familiar with AWS services - Major advantage