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Sales Engineer – AUSTRALIA & NEW ZEALAND at Parallels
Melbourne, AU

The Parallels Sales Engineer provides senior-level expertise on the Parallels products with a focus on Parallels Remote Application Server leading the client through the process of integrating Parallels solutions in their environment.  At Parallels, the Sales Engineer is a critical role who ensures technical success from the first technical review into the Proof of Concept, pilot and through the full implementation.  The Parallels Sales Engineers utilize their Application and Desktop virtualization expertise, System and Infrastructure Design and Administration knowledge and other technical skills relating to virtualization and cloud computing platforms, application delivery, software integration, mobile solutions, testing and troubleshooting skills to provide best in class solutions to our clients.

The Parallels Sales Engineer works closely with Product teams to propose solutions and provide direct feedback on product direction for emerging customer needs.

Responsibilities: 

·         Perform detailed demonstrations of Parallels Remote Application Server and Parallels Mac Management for SCCM

·         Provide in depth technical assistance to potential customers

·         Provide guidance, recommendations and expert advice on technical issues

·         Maintain an advanced understanding of all Parallels and related competitors’ products

·         Develop project concepts and project proposals to solve customer needs and requests

·         Actively participate in Proof of Concepts, design, implementation and support of Parallels Remote Application Server and Parallels Mac Management for SCCM

·         Work with Account Managers, Sales Management and Channel Partners to effectively schedule the use of technical resources to support selling efforts

·         Coordinate all activities related to technical sales support for potential customers and existing accounts

·         Plan and Conduct a series of Technical Training sessions and Webinars, both online and at Channel Partners and Customers

Required Skills, Technical and Non-Technical:

  • Bachelor’s degree in Computer Science, Engineering or a related subject
  • Background in successful technology startup (preferred)
  • Deep understanding of Remote Display Protocols (RDP/ RemoteFX, ICA/ HDX, PCoIP)
  • Deep knowledge and experience with Microsoft Remote Desktop Services - TS/ RDSH/ Application/Desktop and VDI Publishing
  • Technical understanding of Citrix XenApp 5.x/6.x/7.x and/or VMware View/ Horizon 5.x/6.x/7.x solutions.
  • Working knowledge and understanding of IT infrastructure solutions relating to Systems, Network and Security
  • Experience in cloud computing platforms mainly in Microsoft Azure and Amazon AWS
  • A working knowledge of Microsoft System Center Configuration Manager (SCCM)
  • Working knowledge of mobile applications
  • Active user skills with Salesforce.com
  • Ability to perform product demonstrations and presentations to technical and executive audiences.
  • Strong writing skills with ability to create technical documentation
  • Strong presentation, communication and training skills

Additional Preferred Skills and Certifications

  • MCSE: Desktop Infrastructure or MCSE: Enterprise Devices and Apps
  • Citrix CCEE or CCA-V or CCP-V (preferred)
  • VMware VCDX-DT or VCP6-DTM or VCIX6-DTM (preferred)
  • System Administration skills in enterprise organization
  • Working knowledge of IT Operations and Infrastructure, issues and concerns
  • Experience in publishing VDI/Desktop/Applications to multiple mobile device platforms
  • Working knowledge of virtualization requirements

Required

  • The right attitude to compete with Citrix, VMware and other competitors in the market
  • At least 5 years’ experience in Sales Engineering or as an IT Engineer role
  • At least 3 years’ experience in implementing and/or administering applications and desktops virtualization systems
  • At least 2 years’ experience in cloud-based computing
  • Readiness to travel interstate and internationally periodically as required
  • Fluent in written and verbal business level English and German

Miscellaneous

This position can be based in Sydney or Melbourne, Australia.

Thanks for considering Parallels, one of the world’s fastest growing companies. Parallels Cross Platform solutions include award winning Parallels Desktop for Mac, Parallels Access, Parallels Management Suite for SCCM, Parallels Remote Application Server and other innovative products.