Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Account Manager at SmartZip
Pleasanton, CA, US

The ideal candidate is seeking a challenging and rewarding work environment with opportunity to gain rapid and valuable experience. You should thrive in a fast paced environment, be self-sufficient with outstanding organization skills and customer service oriented.

Job Duties

  • Act as key member of your assigned team tasked with service, client satisfaction and retention.
  • Anticipate and respond to client service requests, providing necessary research, problem solving and resolution support, while managing internal and external expectations
  • Successfully prioritize, track, monitor and follow-up on outstanding items and escalate to Client Services Manager as appropriate
  • Participate in special projects as assigned

 

Candidate Requirements

 

  • Highly organized with attention to detail and an ability to reliably perform multiple tasks
  • Excellent communication skills with a strong customer service orientation
  • An ability to work independently and as a team player with excellent work ethic
  • Solid computer skills with proficiency in Microsoft Office
  • College degree or 3-5 years previous experience
  • Hands-on experience using a CRM is a plus (Salesforce)
  • Experience working with real estate agents is a plus