Startup Careers

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Marketing Administrative Coordinator at North
San Francisco, CA, US

You have exceptional organizational and interpersonal skills and are passionate about office management and support. You excel in a fast-paced environment and can manage tasks, prioritize work, and drive projects to be completed efficiently and effectively. You’re quick, proactive, and responsive, and have specific experience supporting a team, coordinating an office, and managing candidates, vendors, and visitors. You’ll be responsible for managing the day-to-day operations of our San Francisco location to ensure that the office runs smoothly and for supporting the marketing team in a variety of tasks and projects.

Main Objectives:

  • Within the first two weeks, learn and manage responsibilities for the marketing team:
    • Collaborate with administrative operations team to drive, set, and maintain best practices
    • Inventory and address office needs from business supplies to employee benefits
    • Learn and maintain office visitor protocol and orchestrate the “front door” experience
    • Onboard and begin to oversee candidate hiring process, from interview scheduling to onsite coordination
    • Review the marketing/retail team travel calendars and begin managing travel for all team members
    • Understand existing vendor relationships and introduce yourself as the point of contact
    • Organize and manage creative / marketing assets and samples
    • Help manage calendars of CMO and marketing team
  • Within the first four weeks, develop procedures to optimize the office and the marketing team’s workflows:
    • Identify areas for office environment improvement and begin putting together an action plan to address needs
    • Review current system for ordering supplies and office organization and identify areas for improvement
    • Inventory and organize public spaces and closets
    • Update key marketing/retail documents including program overview, schedule, and travel
    • Review internal and external event calendar, identifying areas of responsibility and providing support where necessary
    • Set up and update the marketing section of our internal documentation resources
    • Coordinate marketing / retail efforts across the entire team
    • Create a holistic marketing / retail calendar
  • Within three months, become established as the go-to resource for administrative / marketing needs within our San Francisco office:
    • Help manage the San Francisco office space planning
    • Inter-office procedures / team procedures (how stuff works at North)
      • E.g. contract review & approval process, billing process (net day terms)
    • Coordinate construction and build-out of space as needed
    • Manage facility responsibilities including optimizing space setup
    • Coordinate office projects that enable the team’s productivity
    • Assist with additional marketing projects as needed

What you need:

  • A Bachelor’s degree or college diploma in a relevant field of study
  • Administrative or office management experience
  • Excellent verbal and written communication skills
  • Self-starter attitude with bias for action
  • Strong time management and organizational skills
  • Proficiency in Microsoft Office / Google Apps
  • Ability to prioritize and to take initiative
  • Strong critical thinking and problem solving abilities

Bonus points for:

  • Experience with event planning / travel planning / customer service and marketing coordination
  • Having previously worked in a startup or new business / office environment