Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Developer Support Engineer at Kaltura
Tel Aviv, IL

Kaltura is looking for a motivated and proactive Developer Support Engineer-Tier 3

·        Provide code solution for our customers

·        Define, analyze and deliver fast resolution of complex customers issues.

·        Resolve issues escalated by 1st & 2nd level support teams.

·        Assist in developing Kaltura’s platform and applications.

·        Be a technical focal point for Kaltura’s Capture products

·        Guide and assist in training Kaltura's support group.

REQUIREMENTS

·        Excellent programming skills in one or more object-oriented languages - C++/JAVA/PHP

·        Knowledge in chrome dev tools for code debugging

·        Strong troubleshooting and problem-solving skills

·        Proficiency in JavaScript

·        Demonstrable knowledge of web technologies including HTML, CSS, AJAX etc

·        B.Sc computer science degree or equivalent – (Advantage)

·        Experience with RESTful API – (Advantage)

·        Experience with VCS, preferably Git – (Advantage)

·        Knowledge in Mobile development: IOS / Android (Advantage)

·        Knowledge in Modern web F/w - i.e. Angular / React. (Advantage)

·        Technical support experience – (Advantage)

 

Soft Skills

·        Ability to work in a results-driven, high-pressure environment

·        Very good English language skills - spoken and written (including technical writing)

·        Excellent inter-personal skills and customer-oriented attitude (Must)