Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Client Experience Associate - NYC at Movable Ink
New York City, NY, US

The Client Experience Associate (CXA) will be an integral part of the Client Experience team as an expert on Movable Ink's platform and working closely with Director led CX teams and their clients.  The CXA will be proactive, technical, and should have a strong desire to manage their own book of business.

Responsibilities of the Client Experience Associate:

  • Learn the Movable Ink platform and email industry eco-system.
  • Support Directors and Client Experience Managers (CXM)  on named accounts.
  • Communicate directly with clients on named accounts to gather requirements and prep for campaign execution.  
  • Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis.
  • Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
  • Proactively manage schedule of client meetings and Business Reviews.
  • Manage contact roles in Salesforce for all clients organizations.
  • Regularly attend client meetings and document key takeaways in Gainsight.
  • Troubleshooting queries and QA campaign setups for clients

Basic Qualifications:

  • Ability to work in Powerpoint and Photoshop
  • Ability to manage multiple deadlines and deliverables simultaneously
  • Excellent oral and written communication skills
  • Strong ability to work well with others
  • Adaptability in a fast-changing environment
  • Positive Attitude
  • Focuses on outcomes
  • Self-Motivated
  • Creative & Entrepreneurial-Minded
  • Willing to Try New Things
  • Student Mentality / Coachability

Preferred Qualifications:

  • Bachelor’s degree or equivalent experience
  • Internships in marketing organizations, digital agencies or martech vendors
  • Elementary HTML and CSS
  • Tableau and Salesforce experience a plus