Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Technical Writer at DataRobot
Boston, MA, US / Columbus, OH, US

DataRobot automates, trains, and evaluates predictive models, delivering more accurate predictions for the fastest path to data science success. We are a hard-working, friendly, casual environment with a passion for data science (and technology in general) and we have an opening for an enthusiastic and maniacally detail-driven Technical Writer.

 

The DataRobot documentation team serves two masters–we play a vital role in getting our customers up and running quickly and making sure that the details of our products are clearly described and easy to understand. We are also the internal go-to resource for the latest information on the DataRobot application. In short, we create world-class documentation to increase prospect conversion, customer adoption, and self-paced education.

 

The ideal candidate has technical chops, demonstrably strong communication and writing skills, and can effectively interact with other writers, software developers, data scientists, product managers, and project leads. You must be equally comfortable arguing the Oxford comma (include, of course), UI consistency, and confusion matrices.  We are looking for writers with experience making complex ideas understandable and are open to candidates with a background in software engineering, technical writing, or the world of teaching, curriculum development, or scientific publication.

 

Sound interesting? If you are an excellent writer who never misses a deadline, prides yourself on flexibility and a sense of humor, and can’t imagine NOT working in a start-up environment, read on. 

 

 

 

Responsibilities

 

Produce high-quality documentation for web-based applications and APIs

Publish weekly Release Notes for our Cloud-delivered software for delivery to a broad group of internal and external partners

Produce how-tos, tutorials, user guides, and knowledge base content

Help define and organize the DataRobot documentation offerings

Understand very technical customer workflows and author documentation on advanced topics

Write software documentation from technical specifications, discussions with developers, and hands-on experimentation

Represent documentation requirements, timelines, and planning needs to engineering teams

Contribute to doc standards, including participating in peer editing

 

 

Qualifications

 

Excellent, clear, clean, accessible writing; obsessive eye for consistency and technical accuracy

Proven experience producing technical content for public consumption

Ability to thrive, without much oversight, in a fast-paced, constantly changing environment

Ability to manage multiple writing assignments simultaneously

Bachelor’s degree and a minimum of 5 years experience in technical documentation or equivalent combination of education and experience

Experience with source control systems and workflow tools–Git, JIRA/Confluence

Strong attention to detail

A proactive and open-minded attitude to resolving problems and delivering results

 

 

Bonus Qualifications

 

Experience with machine learning, data science, APIs

Experience with localization workflows

Experience with Agile methodology