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Sales Ops Compensation Analyst at Sprinklr
New York City, NY, US

Sprinklr is 1400+ employees strong, valued at $1.8 billion, and one of the fastest growing companies in the history of enterprise software.

In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters a lot.

That’s why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its-kind “social operating system” that integrates with an organization’s existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel.

Today, we’re revolutionizing customer engagement in 75+ countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonald’s, Microsoft, P&G, Uber, and more than 50% of the Fortune50.

We’ve spent the last eight years building the world’s most complete enterprise social technology. Now we’re leveraging that market-leading position to help the biggest brands on the planet take on one of the largest opportunities ever in enterprise software: unifying the front office. And we’re bringing the very best talent in the world together to get there

What you’ll do:

As Part of Global sales operations organization, Compensation Analyst will work closely with Sales, Finance, Operations, Culture & Talent and Legal teams to design, administer, calculate and communicate sales variable compensation in accordance with Sprinklr’s policy and individual compensation plan.

What are your responsibilities:

  • Administer variable compensation process by maintaining, tracking, reporting, auditing and analyzing relevant booking and commission data, ensuring accurate and timely payouts in accordance with the terms of the commission plans
  • Analyze variable compensation program, create report, maintain and administer incentive processes and programs.
  • Participates in the development and assist in implementation of plans in the incentive compensation system
  • Effectively communicate with sales leadership for commission reviews to gain necessary approvals and the sales teams to ensure they understand the drivers of their territory performance and related impact on their commissions
  • Research, reconcile and resolve commission discrepancies with the sales team members.
  • Work independently to process information and data to create reports on activities, trends, and projections regarding incentive plan performance, efficiencies, and possible improvements.
  • Assist in design and rollout of annual sales variable compensation plans in alliance with Sales, Finance, Operations and Culture & Talent teams

Qualification :

  • Bachelor's Degree with 1-3 years of experience in Sales Operations or Financial Analysis
  • Ability to communicate with business owners from around the organization, creating strong partnerships with other teams without direct reporting lines
  • Comfortable working with and condensing large amounts of data into digestible, actionable information for leadership
  • Ability to think creatively, highly-driven and self-motivated
  • Strong interpersonal and relationship-building skills
  • Experience with Salesforce along with a high level of proficiency with Salesforce Reporting capabilities and Advanced Excel