Startup Careers

Be a part of our family by contributing to our portfolio companies’ innovation and success. Browse open positions below with Intel Capital portfolio companies.

Collections Specialist at Sprinklr
New York City, NY, US

Sprinklr is looking for someone that is ready for a great opportunity in a dynamic, hyper growth company.  Everyone on our team is self-motivated, goal driven and committed to achieving the incredible.  Sprinklrs Collections Analyst will have the innate ability to balance a great customer experience while hitting cash and aging goals.  The person we seek will have an understanding of Collections, Billing, Contracts & Revenue Recognition in a SaaS environment.  We are looking for someone that will roll their sleeves up and not be afraid of the detail while developing and creating process improvements and best practices.  We need someone that can take ownership of their role and work effortlessly with all of the other important functions within Sprinklr.


The Collections Specialist will be mainly responsible for collections from our customers. The person will interact with our Sales Team to understand the nature of the contracts and to efficiently set permanent communications channels with our clients Accounts Payable teams. The role reports to the Global Collections Manager based in New York City.


What Are Your Responsibilities

  • Pro-actively ensuring cash collection on due dates
  • Work with clients on various inquiries
  • Track down outstanding debt
  • Allocate cash receipts, reconciling customer accounts
  • Prepare aging reports and calculate Bad Debt accrual according to company policies
  • Track withholding of taxes

Who You Are & What Makes You Qualified

  • 5 years track record of delivery within a B2B Collections group with at least 1 year in a SaaS environment.
  • Proven experience with managing multiple currencies in various countries.
  • High level of communication, energy and positivity.
  • Keen eye for detail: Effective problem solver with the ability to find the root cause and take appropriate action.
  • Takes pride in their work.
  • Ability to influence others to positive action and create a sense of urgency.
  • Assist with projects directly or indirectly related to the department.
  • Work under pressure, be flexible and maintain confidentiality.
  • Experience with NetSuite or other ERP system.
  • Ability to work independently and as part of a team.
  • Someone who will take ownership of their very important role.
  • Experience with Reviewing Contracts, Revenue Recognition and Billing a big plus.
  • Organized
  • Manages relationships effectively


You know You're Successful if….

  • The aging and DSO are reduced and kept low
  • Cash collection $ targets are met
  • Clients will systematically call/email to inform of payment
  • Month end close activities performed accurately and timely